Last updated: March 2026
Flickhaven is committed to full compliance with the UK General Data Protection Regulation (UK GDPR) and the EU GDPR where applicable. This page explains our obligations and your rights.
Our Role as Data Controller
Flickhaven acts as the Data Controller for personal data collected through our website and service. This means we are responsible for determining the purposes and means of processing your personal data. Our contact for data protection matters is: contact@flickhaven.com.
Lawful Basis for Processing
We process your personal data under the following lawful bases:
• Contract: Processing necessary to deliver your IPTV subscription.
• Legitimate Interests: Security monitoring and service improvement.
• Consent: Marketing communications (opt-in only).
• Legal Obligation: Compliance with applicable law.
Your Rights Under GDPR
Right of Access
You can request a copy of all personal data we hold about you at any time.
Right to Rectification
You can ask us to correct any inaccurate or incomplete personal data.
Right to Erasure
You can request that we delete your personal data ('right to be forgotten').
Right to Restrict Processing
You can ask us to stop processing your data in certain circumstances.
Right to Data Portability
You can request your data in a structured, machine-readable format.
Right to Object
You can object to processing of your data based on legitimate interests.
International Transfers
Your data is primarily stored on servers within the UK and EEA. Any transfer outside these regions is protected by Standard Contractual Clauses (SCCs) or equivalent adequacy mechanisms as required by UK GDPR.
How to Exercise Your Rights
To exercise any of your GDPR rights, contact us via:
• WhatsApp: +1 307 424 2402
• Email: contact@flickhaven.com
We will respond to all verified requests within 30 days. We may need to verify your identity before processing your request.
Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.